Casa Libertas has created this Privacy Policy ("Privacy Policy") in order to communicate its policies and practices relating to the use and disclosure of information or data about you obtained on the www.casalibertas.com website. Please read this Privacy Policy carefully.

Casa Libertas reserves the right to change or update this Privacy Policy periodically. You can view the current version of the Privacy Policy at any time by clicking on the hyperlink “Privacy Policy” located on the www.casalibertas.com website.

Casa Libertas processes your personal information, or as referred to in the European Union as personal data, for European Union data protection purposes. Processing data is done in accordance with the requirements of (EU) 2016/679 - General Data Protection Regulation (GDPR), EU-U.S. Privacy Shield framework as well as the current domestic Data Protection legislation.

CATEGORIES OF PERSONAL DATA THAT CASA LIBERTAS PROCESSES

In the course of our business, Casa Libertas may collect personal information about you that is necessary for us to perform our activities and functions. Casa Libertas will only collect personal information about you by lawful and fair means.

Casa Libertas does not process or store data from your bank cards, credit cards or other financial instruments.

The types of personal information that we may collect and hold may vary depending on the nature of our interaction with you and may include:

• Your identifying and contact information such as name, address, postal address, mobile or phone number, email address;
• Your IP address;
• Purchase details including, credit card, payment method and purchase information;
• Product order history;
• Information you may provide such as reviews;
• Social media user names as in relation to Instagram or similar;
• Demographic data including preferences and interests;
• Website usage and other technical data such as details of visits to our website or information collected through cookies and other tracking technologies;
• If you are an employment candidate and completed forms in relation to recruitment and selection process for assessment purposes;
• Customer service information, including various forms of communication and correspondence between you and our customer service department;
• Casa Libertas reserves the right to send its customers an invitation to participate in surveys.

We process your personal data for the following purposes

Casa Libertas processes your personal data only after receiving your consent for processing. Casa Libertas processes your personal data necessary for the performance of your contract or transaction. Casa Libertas processes your personal data necessary to comply with the requirements of tax, financial or other relevant legislation. We use your personal information where we are permitted by applicable law. Under European Union data protection law, the use of personal information must be justified under one of a number of legal grounds. The main legal grounds for us to use your personal information are for our legitimate interests to allow us to operate our website, provide you with our services and manage our relationship with you, including;

• For the purpose of providing a personal shopping experience;
• For the purpose of accurate and correct execution and delivery of your order.
• For the purpose of clear and accurate communication with you about the status of an order.
• For the purpose of customer satisfaction and any follow-up.
• For the purpose of relevant requirements of tax and accounting legislation and to declare and account our business activities.
• We may use the personal information we collect to produce aggregated and anonymised analytics and reports which we may share with third parties or publicly.

In exceptional circumstances, Casa Libertas may process additional identification information of yours in order to avoid financial fraud or identity theft. As an exception, Casa Libertas may process additional data such as photos, videos and other media, for the purposes of various campaigns, only in the cases when customers participate in these events. In order to be able to send our newsletter and promotional materials, only in cases when customers give their consent.

Time period for which your personal data will be stored

Casa Libertas retains your personal information that you have submitted during your account registration on our Site, as long as your account remains active.Casa Libertas retains your personal information for as long as necessary to fulfill the purpose for which the data collected and any other permitted purpose such as transaction details, delivery of products and correspondence to comply with regulatory requirements.In the case of collecting personal data for the purposes of a particular campaign and any other promotions, the period of processing shall be specified in each case, and the participants shall be informed.

Potential recipients of your personal data

Casa Libertas does not provide your personal data to third parties, unless legally required to do so or except for operational necessities mentioned below. Information that you provide to us is stored on our service providers secure servers and accessed and used subject to security policies or standards, or those agreed with our service providers. Third party service providers and parties we may engage that process personal information on our behalf are also contractually obligated to respect the confidentiality of personal information.

• Casa Libertas provides your name, address, email and phone number to the courier company that delivers your product.
• In exceptional circumstances, Casa Libertas may confirm your personal data with payment service providers, in order to prevent financial fraud or identity theft.
• Casa Libertas transfers the necessary personal data to accountancy service providers as well as tax and other public authorities when specific legislation requires.

Your Rights as a data subject

At any time you have the:

Right to access.

You have the right to request information about the personal information we hold about you at any time. You may contact us, and we will provide you with such information via email.

Right to ERASURE.

You have the right to erase any personal information processed by us at any time except for the following situations:

• You have an ongoing matter with Customer Service;
• You have an open order which has not yet been shipped or partially shipped and/or you have an unsettled payment with us, regardless of payment method;
• You are suspected of misusing or have misused our services;
• Your debt has been sold to a third party;
• Your credit application has been rejected;
• If you have made a purchase, we will maintain the personal information linked to your transaction for accounting purposes.

Our recommendations to you regarding your personal data protection

Keep your password secure and do not share it with third parties.If you are using a public computer such as a library or Internet cafe, always make sure you log out of your account before turning off the computer.Casa Libertas does not contact any third parties other than the ones mentioned in this privacy policy, regarding your order.Casa Libertas does not require our clients to disclose their password for the usage of website. Casa Libertas does not require our clients to disclose data from their bank accounts or other financial instruments. Any such request made to you by phone, chat or email should be ignored. If someone has addressed such a request to you, please contact and inform Casa Libertas immediately.

How do we protect your Personal Data

Casa Libertas recognizes that personal data or personal information is an integral element of data privacy. While no data transmission over the internet or any website can be guaranteed to be secure from intrusion, we implement a range of reasonable administrative, technical and procedural measures to help protect your personal data against accidental, unlawful or unauthorized destruction, loss, access, alteration, disclosure or use.We secure our website and other systems by the use of technical and organizational measures against the loss, destruction, access, modification or distribution of your data by unauthorised persons. Despite these regular checks, a complete protection against all threats is not possible, nor guaranteed.

COOKIES

Casa Libertas uses cookies to assist our website be more convenient to use.Cookies are very small files stored on your computer or device that your browser stores and memorizes.Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit ("session") from your hard drive. Other cookies remain on your computer which enables us to recognize your computer during your next visit, so that, for example, you do not have to fill out order forms again.We use the information contained in cookies in order to facilitate the use of our site and to adapt the website to your needs. We recommend that you do not disable your browser from accepting cookies, as it will prevent you from moving freely from page to page and from taking advantage of all of the features of the www.casalibertas.com website.Sensitive information such as credit card information is never stored in cookies.In some areas of our website, Casa Libertas reserves the right to use cookies in order to make our service more user-friendly, more effective and safer.

GENERALLY, THERE ARE FOUR TYPES OF COOKIES.

By using our website you agree that we place these types of cookies on your device and access them when you visit our website.

Functionality cookies

Enable you to browse the website and use features such as shopping basket.

Analytics cookies

To measure and analyse how you use the website, including Google Analytics Display Advertising Features.This allows us to improve our Site and your user experience.

Customer preference cookies

The website will remember preferences you make such as your user name, language or location. This makes your browsing experience simpler and more personal.

TARGET OR ADVERTISING COOKIES

These cookies are used to deliver advertisements relevant to you. Additionally, they limit the number of times you see an advertisement and assist us to measure the effectiveness of marketing or advertising campaigns.If you wish to delete any cookies on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling cookies, you may not be able to access certain areas or features of our website.If you sign up for our newsletter, we send emails to the registered email address with information about our company, email for advertising purposes and information on our products.A transfer of your data to any other third parties or use for advertising purposes does not take place. If you wish to use your data for advertising purposes of www.casalibertas.com, you can always subscribe to our newsletter.The customer login enables you to look at your orders and change your customer information and password. You may also request Casa Libertas to delete your personal information at any time as soon as your order has been processed and delivered by sending an e-mail to service@casalibertas.com.

GOOGLE ANALYTICS

This website uses Google Analytics®, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, enabling the analysis of the use of the website. The information generated by cookies on the use of this website (including the IP address) are in the context of using Google Analytics conferred on a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other use of the website and Internet services. Google will transmit this information to third parties if required by law or if third parties process this data on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, it is important to note that you cannot use all features of this website. By using this website you agree to the processing of your data by Google in the manner described and for the purpose mentioned above.

Domain	Name	Expiration	Description
.casalibertas.com	_ga	session expiration	Used to store a unique customer identifier (customer ID), which is a randomly generated number, and is used to track user, session and campaign data. More information: https://www.google.com/analytics/
.casalibertas.com	_gid	1 day	Used to distinguish users. More information: https://www.google.com/analytics/
.casalibertas.com	cookiePolicy	undefined	Register your acceptance of the cookies policy
.casalibertas.com	ssupp.vid	1 day	Used to maintain communication via chat with web users. More information: https://www.smartsupp.com/es/
.casalibertas.com	ssupp.visits	1 day	Used to recognise the number of contacts/visits established with the web user. More information: https://www.smartsupp.com/es/
.casalibertas.com	ASP.NET _SessionId	session expiration	Used to keep the user session open

CONTACT US

If you have any questions about Casa Libertas’s privacy policy and practices, please contact, service@casalibertas.com. Casa Libertas CP 28042 Madrid España Email: service@casalibertas.com